Privacy policy
Privacy Policy
Last updated: 09/14/2026
Red Wood ("we," "us," "our") operates redwoodhair.com. This policy explains what personal information we collect, how we use it, and your rights.
Information We Collect
- Contact info you provide at checkout (name, email, address, phone)
- Payment info (processed directly by Shopify Payments / Shopify Payments — we do not store full card numbers)
- Order history and browsing behavior on our Site (via cookies and analytics tools)
- Device/browser information (IP address, browser type)
How We Use It
- To process and fulfill your order, and contact you about it
- To respond to support requests
- To send marketing emails/SMS if you've opted in (you can unsubscribe anytime)
- To improve the Site and prevent fraud
Cookies We use cookies for cart functionality, analytics, and (if enabled) retargeting ads. You can disable cookies in your browser, though parts of the Site may not work correctly.
Sharing We share data only with service providers who help us run the Site: Shopify (platform), our payment processor, our shipping/fulfillment partner (AutoDS and its suppliers), and analytics/ad platforms if used. We do not sell your personal information.
Your Rights Depending on where you live (e.g., EU/UK under GDPR, California under CCPA), you may have the right to access, correct, delete, or export your data, or opt out of certain data uses. To exercise these rights, email support.redwood@gmail.com.
Data Retention We retain order data as long as needed for legal, tax, and business purposes.
Children This Site is not directed at children under 13, and we do not knowingly collect their data.
Contact support.redwood@gmail.com